Find My Housing Portal
Privacy Policy
Effective Date: May 3, 2026
Sirana Pty Ltd, trading as Find My Housing ("we", "us", "our") provides this portal for property managers and owners. Because privacy and data security are critical to our operations, this policy details exactly what information we collect, how we process it, and how we protect it, particularly concerning billing and payment information.
1. Information We Collect
We collect information in two primary ways: information you voluntarily provide, and information automatically collected through your use of our platform.
Information You Provide
- Account & Contact Information: When you create an account, we collect your name, business email address, company name, and phone number.
- Property Data: Information regarding the properties you manage, list, or claim on our platform.
- Financial & Payment Information: When you purchase premium services or subscriptions, we collect billing details. However, your sensitive payment information (like full credit card numbers) is securely transmitted directly to our third-party payment processors (e.g., Stripe) and is never stored on our own servers.
Information Automatically Collected
- Device & Usage Data: We collect non-identifiable information such as your IP address, browser type, and interactions with our dashboard to improve functionality and security.
- Cookies & Tracking: We use cookies to enable secure login sessions and to operate our analytics tools.
2. Payment Processing
To securely process transactions, we use certified third-party payment processors. These processors have their own privacy policies governing their use of your personal information. We only receive limited transaction data (such as the last four digits of a card and billing address) to confirm successful payments and manage your subscription status.
3. How We Use Your Information
We only use your data to operate and improve our services, specifically to:
- Provide, maintain, and secure your access to the property manager portal.
- Process transactions and send related information, including confirmations and invoices.
- Verify your identity and authorization to manage specific properties.
- Send you technical notices, updates, security alerts, and support messages.
4. Third-Party Sharing
We do not, and will never, sell your personal or business information to third-party data brokers.
We may share limited, necessary data with trusted infrastructure providers (such as hosting platforms, payment processors, and transactional email services) strictly to operate our business and facilitate the services you request.
5. International Data Transfers
Sirana Pty Ltd is based in South Africa. Our administrative operations and web hosting infrastructure may span multiple countries. By using our service, you consent to your data being processed and stored across international borders in accordance with this policy.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, our data practices, or how your payment information is handled, please contact us at: privacy@findmyhousing.com.